Mental Health Resources

Mental Health Resources

The COVID-19 outbreak may be stressful for you – it is normal to have fear, anxiety, and strong emotional responses related to the impacts of coronavirus disease. 
If you are struggling with mental health and addictions during this time we want you to know that you are not alone – many of your friends and colleagues are experiencing the same struggles.  But no-one should have to go through that struggle alone.
There are many community supports available to listen and to help. The resources below can help you navigate a variety of community supports that are available.

Supports and Resources
*This list is not meant to be exhaustive, it is a selection of many resources available.

Mental Health Crisis Line
Their Crisis Line Responders are available 24 hours a day, seven days a week. A crisis can include difficulty dealing with stress, overwhelming feelings, symptoms of depression, anxiety or psychosis, suicidal thoughts, or any concerns regarding your mental health or that of your loved ones. 613-722-6914 (Ottawa) 1-866-996-0991 (Outside Ottawa)
Employee Family Assistance Program
Bell’s Employee and Family Assistance Program (EFAP) provides employees and their families with immediate and confidential support to help resolve work, health & life challenges. 1-866-966-0991
Ottawa Distress Centre
We are the people who are here 24/7 to answer calls from those who are reaching out for help. Regardless of their issue, individuals are welcome to call our confidential, non-judgmental and open-minded telephone lines to talk about what they’re facing in their lives.   613-238-3311
Crisis Services Canada
If you’re thinking about suicide, are worried about a friend or loved one, the Canada Suicide Prevention Service is available 24/7 for voice and 4pm to 12am ET for text.
1-833-456-4566 or text 45645 *Text service in English only
Addictions Supports

ConnexOntario provides free and confidential health services information for people experiencing problems with alcohol, drugs, mental illness or gambling.   *available 24/7 1-866-561-2600
Canadian Addictions Counsellor Certification Federation
This association has moved to provide virtual addictions counselling.
Peer Delegates
Peer Delegates are allies who can point members to helpful resources.
Peer Delegate Website   *French only, for Quebec residents
Supports for those experiencing domestic violence

Local 6004 Women’s Advocate
Your Local Women’s Advocate is a specially trained workplace representative who assists women with concerns such as workplace harassment, intimate violence and abuse. Your Local Women’s Advocate is not a counselor but rather provides confidential support for women seeking workplace and community resources.

Shelter Safe
List of shelters and other domestic violence services across Canada.
Interval House
Helping women and children leave abuse behind and start new lives. 1-888-293-5516      
Assaulted Women’s Helpline
Has served as a free, anonymous and confidential 24-hour telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of abuse. 1-866-863-0511
SOS Violence
List of shelters in Quebec and other domestic violence resources. *French only, for Quebec residents